When you unlock your wardrobe, each piece is entrusted to us with care. The ones ready for another story join the boutique, beautifully prepared for their new owner; the rest we place gently elsewhere, so nothing beautiful goes to waste.
Once your parcel or pickup is received, ownership of each piece transfers to Once Upon a Wardrobe. From there, our Story Keepers decide its next step.
Suitable pieces are cleaned, steamed, measured and photographed, given a name and a story, and offered for another chapter.
Pieces not suited to the boutique are responsibly recycled or passed on elsewhere — nothing you give us goes to landfill.