Every piece is one of one, so we keep delivery simple: nationwide post, local delivery for nearby suburbs, or click & collect. The courier or delivery fee is calculated at checkout based on your address, and shown before you confirm.
Because each garment is unique, we don’t offer exchanges — but if a piece isn’t as described, reach out within 7 days of delivery and we’ll make it right.
Sizing varies by era and maker, so we measure every piece by hand rather than rely on the label alone. Exact measurements are listed on each product page — here’s how they roughly map to NZ sizing.
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We collect only what we need to run collections, deliveries and your storybook account — your name, contact details, address and order history. We never sell your information.
Details you share when requesting a collection are used solely to arrange that pickup, and are kept only as long as needed for our records.
Questions about an order, a donation, or just want to say hello — we’d love to hear from you.